Job Description:
Oh, so you think you can manage accounts, eh? Well we’re looking for an Account Manager who can single-handedly coordinate, manage, and wrangle our clients with the same smile Chuck Norris maintains while wrangling a crocodile. We’re looking for someone who will go to infinity and beyond for our clients, whether equipped with a space laser or not. The right candidate will be forward-thinking and detail-oriented, and will be the client advocate within the agency. Unlike other agencies, this isn’t the Hunger Games. We WANT you to succeed.
Alllllllrighty Then!
On to some logistics...
The right candidate will……
- You will serve as the main point of contact for client accounts.
- Regularly update client via email, phone call, or in-person meetings on the status of their account.
- You will nurture and build relationships. Up-selling of services where applicable.
- Proactively identify client needs, collaboratively generate innovative ideas, and strategically advise clients.
- Ensure client work is executed in alignment with the agreed-upon strategy and is achieving the defined goals/objectives alongside the Project Manager.
- Translate client assignments into meaningful briefs for the creative teams and effectively balance dual expectations of clients and the agency.
- Schedule client meetings, set agendas, lead discussion, take notes, and follow up on all open items.
- You will work with the agency Project Manager to ensure projects are properly executed according to strategy, on time, and on budget.
- Acquire in-depth knowledge of, and be conversant in, assigned client’s business, products, industry and competitive landscape.
What you should have:
- Bachelor’s degree in marketing, advertising, communications or related field.
- At least 2-3 years of digital marketing agency experience. This is required.
- Excellent account service skills and track record of growing client relationships.
- Experience managing 10-15 accounts.
- Strong decision-making, planning, and problem-solving skills.
- Experience with collaboratively creating and presenting effective marketing campaigns.
- Superior written and interpersonal communication skills.
- Comfortable interacting with C-level executives.
- Patient and calm under pressure.
- Ability to work independently and within a team environment.
Nice to Haves but Not Must Haves:
- HubSpot experience and/or certifications.
- Experience and/or certifications with Google Analytics, Google Adwords, LinkedIn ads, and Facebook ads.
- Experience with a project management platform, ClickUp preferred.
- Ability to talk to technical/development teams.
Benefits:
- Working with us is pretty fetch (we’re still trying to make “fetch” happen).
- Competitive salary
- Retirement plan with a company match plan
- Unlimited vacation
- Medical, dental, and vision insurance plans
- Free coffee, alcohol, and a kitchen full of snacks
Why Adhere
Why Adhere
We have the best view in Houston*
*Adhere Creative was featured in Houstonia Magazine’s “Best Places to Work in Houston” as the runner-up for Best View. Now, you might be thinking, “You can’t claim Best View if you were the runner-up!” You might be right, but here’s how we see things. When you share the article, the featured photo is the photo of our office! So we feel justified in saying our view is the best—and if you come visit our office, we think you’ll agree.
Coffee or Beer?
Either way, we’ve got you covered. We have a fully-stocked beer fridge and there’s always someone brewing up a cup of joe. Have your drink of choice along with a treat from our cabinet of snacks (we celebrate snack-thirty daily). We’re happy to provide whatever you need to fuel your creativity and hustle. If we don’t have it, no worries—we’ll add it to our next grocery delivery order.
We have the best team!
We understand that the best work comes from collaboration. While each of our employees brings expertise specific to their area, we take a one-team approach to our projects. Creativity and strategy go hand-in-hand, and we find that our best ideas emerge when we join forces. This cohesiveness stays with us outside of the office, too—we get together regularly for happy hours, lunches, and more. We take pride in both working and playing hard.
Intrigued?Our Benefits Also Include:
- Retirement
- Healthcare
- Unlimited Vacation
